1. What happens in the Free Consultation?

    We assess if you have hyperpigmentation and if your skin is suitable for our treatment.

    We go through the treatment details with you and if you wish to proceed we do a patch test, consent form, provide your prep cream and accept full payment for the treatment plan.

    We book you in for the treatment 2-4 weeks after your consultation to give you enough time to use the prep cream.

  2. Is there any pain or side-effects?

    The treatment is usually painless. At most, you will feel mild tingling/stinging and warmth when the mask is applied for a few minutes.

    Our treatment has been designed to treat Hyperpigmentation in darker skin where the skin is more sensitive to inflammation and prone to pigmenting.

    This means our treatment is deliberately gentle on the skin so it doesn’t react and lead to side effects if used correctly as per our protocols.

  3. What are the likely post treatment results?

    On average we see a 40-60% reduction in Hyperpigmentation after just one treatment.

    Results are dependent on 3 factors: 1. How well you adhere to the post-treatment creams plan, 2. How resistant the pigmentation is, and 3. the type/cause of pigmentation

    PLEASE NOTE, WE CANNOT TREAT: Rosacea, Vitiligo, Birthmarks, Freckles (from childhood), Veins, or any currently active conditions (i.e. Acne, Ezcema, etc).

  4. How many treatments will I need?

    On average, we see a 40-50% reduction in pigmentation per treatment, or approx. 80% reduction after 3 treatments (results vary).

    Many clients are happy after just one treatment as it means they can wear less make-up and be more confident as a result.

    However we cannot predict how many treatments each individual may need, as this depends on how well the skin responds to treatment and levels of compliance with post-treatment protocols.

  5. What is the treatment procedure?

    The skin is cleansed and a special facial applied to prepare the skin. For the treatment, a clear gel mask is applied to the skin. In total this takes about 20-30 minutes. There is no irritation, it just feels warm on the skin.

    You leave with the clear gel mask on and wash it off at home between 5-8 hours later (as instructed).

    You will then be given a set of creams to wear for the following 12 weeks. Results are seen after 10-12 weeks of treatment with about a 40-50% reduction in Hyperpigmentation after one treatment (on average).

  6. Which body areas do you treat?

    We treat different body areas including: Neck, Chest, Upper back, Lower back, Thighs, Buttocks Lower legs, Knees, Stomach, Upper arms, Lower arms, Underarms, Hands, Feet.

    AREAS WE CANNOT TREAT: Lips, private areas, internal areas

    The results and procedure on body parts is the same as for the face except you will leave the clinic with the treated area wrapped in cling film to encourage heat retention and to prevent it coming off on your clothes.

  7. Does the treatment lighten the whole skin?

    No, the peel only treats the hyperpigmented area of skin, not the surrounding skin. It does not affect the normal skin cells so will not lighten them. This is not a skin lightening peel and does not use any bleaching agents.

  8. Are the results permanent and can the pigmentation recur?

    The treatment will reduce existing hyperpigmentation permanently and results can be maintained through daily use of sunblock and moisturiser afterwards.

    However, if you do not protect against UV light exposure or incur future skin trauma/inflammation (Acne, Eczema etc) or underlying hormonal conditions persist, then new hyperpigmentation can develop.

  9. What are the restrictions before and after treatment?

    NOT TO DO Before Treatment:

    -No chemical peel treatment or hydroquinone 2 months before treatment

    -No laser other treatments within 1 month

    -No Roaccutane usage 6 months before treatment

    -No heavy UV exposure / tan 2 weeks before treatment

     

    NOT TO DO After Treatment:

    -Not be exposed to sunlight without a thick layer of sunblock to protect the skin as much as possible.

    -Not thread/shave within 1 week of treatment or wax/bleach/hair removal cream within 4 weeks

    -No other chemical peel/laser/other chemical treatments within 3 MONTHS.

    -Not be exposed to excessive heat within 8 weeks i.e. in a steam room, sauna or jacuzzi.

*Results may vary and are different for each individual. As such, The Hyperpigmentation Clinic cannot guarantee specific results.